Graduated from the MEPhI (National Research Nuclear University, Moscow) with the diploma in Applied Mathematics. Has been working at Procter & Gamble at the position of developer and head of internal logistics IT projects. Joined SAP 5 years ago, initially working in the premium support dept., shifting to adaptation of machine learning technologies to SAP products afterwards.

At the conference, the speaker will tell how to introduce machine learning technologies into the process of servicing clients.
Key point of his report:

• short description of SAP Clea conception (Computer Learn Enterprise Applications);
• SAP Service Ticket Intelligence as a service, allowing to automate classification of users’ requests and send them to relevant department;
• SAP Cash Application as a self-learning service of classification of invoices submitted and payments received.

Dmitry Burov will tell how to forecast client’s behavior using innovative AI solutions.

Key points of the report: 

• processing of information about users’ behavior at content projects of Mail.Ru Group;
• analysis of data in Odnoklassniki and Vkontakte;
• forecasting clicks and views for effective promotion in social networks.

Alexey Gavrish is an expert in investment management with 10 years of experience in strategic consulting, corporate finance and marketing. He obtained an MBA degree at INSEAD business school. He also worked at McKinsey & Company. 

The speaker will tell the audience about Google’s leading AI developments:

• in products for users – technology of processing natural language in voice search and translation;
• in services for corporate clients – special solutions allowing to quickly implement technologies of machine learning (from Tensor flow to Cloud ML APIs).

Founder of AI Community, the community of artificial intelligence professionals.   
- More than 1500 community members (developers, managers, marketing specialists, analytics, investors, entrepreneurs etc.). 
- It organized three conferences, seven hackathons, 15 meetups and one course of the academy.  
- Launched the championship on hackathons, chatbots and AI solutions: chatbotscommunity
- Attracted representatives of such companies: Yandex, Mail.ru, Microsoft, 1C-Bitrix, Sberbank, Alfa Bank, Evernote, Yandex.Money, the Internet Initiatives Development Fund and others.   

Alexey Anikin holds PhD in Technical Sciences and has 15 years of experience in consulting and project management including large Russian and international projects. He obtained a PMP degree at the Project Management Institute in the USA and an MBA degree in the Warwick Business School.