Artem Salata of the IT integrator ITSK will tell the attendees of AI Conference about the development of interactive user communication channels.

Artem Salata leads the development of virtual assistants at ITSK, a subsidiary of PJSC Gazprom Neft. ITSK provides IT services for industrial companies, among other things, develops systems for corporate management and industry-specific software.

Artem Salata has been working in the field of information technologies and telecommunications for 8 years, has been engaged in the adaptation and integration of interactive user communication channels. He started his career at ITSK as a specialist of the maintenance department.

Since 2016, Artem has been the head of the development and integration of interactive user communication channels at ITSK and has been leading the replication of decisions at PJSC Gazprom Neft.

The topic of the speaker’s presentation at AI Conference – Implementing a chatbot in IT services.

Main points:

  • development of the internal service for employees;
  • how to find points of optimization and divide tasks into stages;
  • implementation: difficulties and prospects of development;
  • a case study: building a chatbot for Gazprom Neft.

Artem Salata will give a presentation at AI Conference, the event dedicated to artificial intelligence technologies, held on November 22.