Chat2Desk, a messengers aggregation platform for businesses, will participate in the exhibition area at AI Conference to be held on November 22 in Moscow.
Chat2Desk is a multi-channel platform for interaction with customers using chatbots on all popular messengers. All communications with users are conducted in a single window. Besides, there is a possibility to create your own chatbot and scripts for request automation. The system also provides analytics showing operator’s response time and application processing time.
The platform allows to integrate with the customer’s communication system via API. Moreover, the company offers a widget on the website and online chat.
Chat2Desk’s other services include the development of a customized bot and filters according to the key words.