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09.04.2019
moscow
AI in the HR sphere: recruiting, combatting staff turnover, and interviewing with chatbots 01.04.2019
AI in the HR sphere: recruiting, combatting staff turnover, and interviewing with chatbots

According to the survey of HeadHunter, 33% of the representatives of the Russian firms claim AI would change the HR sphere by 2050. 63% of the respondents think that robots would fully take charge of the hiring process. 47% of the surveyed believe that AI would become accountable for candidate attraction. The same number of people claim that artificial intelligence would be used for employee training.

Currently, Russia utilizes AI-fueled systems to optimize and automate various processes in the sphere of personnel selection and management. Read on to learn more about the role of artificial intelligence in the work of HR specialists.

Initial candidate selection

Candidate selection is a labor-consuming process. In the search of an ideal candidate, recruiters screen hundreds of CVs, make a mountain of calls, and conduct dozens of interviews. Sometimes this process lasts more than a month. However, HR specialists happen to get lost among a big quantity of resumés. Then, artificial intelligence comes in handy.

Modern AI systems:

  • quickly screen thousands of CVs;
  • assess candidates’ qualifications;
  • identify applicants who are most likely to suit a position;
  • send interview questions and conduct meetings.

Due to the AI implementation into the work of HR departments, companies find the needed candidates and spend less money on recruiting.

The following systems help select personnel: Potok, Amazing Hiring, HireVue, Experium, etc.

Examples

Robot Vera from Russian company Stafory quickly screens information given on job portals and selects a resumé upon the vacancy requirements. The virtual assistant calls candidates, poses them questions, and recognizes their emotions. The interview recording is sent to the employer who decides on further hiring actions.

HireVue is a platform for video interviews. The system interviews applicants online, screens and analyses their emotions. Besides, the program is also used for personnel training using videos.

CleverStaff automates the recruiting process. It is integrated into LinkedIn, e-mail, and other job-seeking websites. The algorithms select candidates who are most suitable for the position. Using this program, the specialists create automated reports for clients or directors. Besides, the system converts any CV format into the structured document.

Texito is a platform that screens job advertisements. It optimizes them to provide job-seekers with a more attractive and easy to understand format.

AI for accounting and monitoring staff performance

Technologies of artificial intelligence allow HR specialists to manage human resources and analyze staff productivity. AI-fueled systems are also used to store employee information and keep record of clients.

Examples

has developed a program that analyses employees’ actions in front of a computer. It monitors e-mails, visited websites, and opens documents. The collected data is sent to the server where the AI system detects whether one’s performance is low.

E-Staff enables HR managers to store the information about the company structure and employees, keep record of clients and contacts, process vacancies, analyze statistics on the company or a separate recruiting specialist. The program offers a set of templates for various reports.

AI systems for resignation prevention

HR departments use artificial intelligence technologies to predict employees’ intention to leave the company. This helps take timely measures against resignations. For example, a valuable employee is offered a promotion or a salary rise.

Entelo, IBM, Workday, and Microsoft apply such AI programs.

Examples

Russian company Yva.AI has developed a system connected to corporate communication sources that surveys personnel, and then analyzes the received data. As a result, the program comes out with recommendations and warnings for directors and their subordinates. Thus, users of the software boost its sales, prevent job burnout, and resignation of key employees.

Rostelecom has created an algorithm allowing to identify that an employee is going to leave the company. The system learns information about working conditions, specifics and efficiency of the employee. Based on this data, the program can predict the possibility of resignation over a three-month period.

Representatives of Yva.AI and Rostelecom will provide details on resignation prevention using artificial intelligence. On April 9, they will deliver presentations at AI Conference in Moscow.

Chatbots

Virtual assistants in the HR sphere conduct interviews and help establish contacts with current employees. They hold surveys among the personnel, answer questions of the employees thus easing the burden on hiring managers.

AI Conference: AI in the HR sphere: recruiting, combatting staff turnover, and interviewing with chatbots 1

Examples

Chatbot XOR is used for company internal communication. It instructs employees, sends notifications, and helps with appraisals. Besides, the virtual assistant contacts job-seekers by sending information about the company and conducting video interviews. XOR was used for the recruiting process at such retail shops as Pyaterochka and Perekrestok.

Job platform HeadHunter utilizes this chatbot to automate the process of candidate selection. It chats with applicants in messengers, answers questions, and asks about the aspects interesting to the employer. If a candidate is suitable, the virtual assistant agrees upon interviewing time and date.

Conclusion

AI systems in the HR sphere deal with a vast range of tasks. They shortlist new employees, conduct interviews, reduce staff turnover, boost communication between colleagues, and monitor their efficiency. Due to the AI implementation, HR specialists do away with routine tasks and perform in a quicker way.


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