On April 25 during AI Conference, the representative of SAP, Evgeny Arnautov will tell how machine learning algorithms can help to automate clients support and payment acceptance.


Topic of the speaker is “Machine learning at SAP: classification of transaction requests and identification of payments”.


Evgeny Arnautov is a researcher at the Machine learning department of the SAP Center of innovations. Previously he was a manager of internal IT projects at Procter & Gamble.

At the conference, the speaker will tell how to introduce machine learning technologies into the process of servicing clients.

Key point of his report:

  • short description of SAP Clea conception (Computer Learn Enterprise Applications);
  • SAP Service Ticket Intelligence as a service, allowing to automate classification of users’ requests and send them to relevant department;
  • SAP Cash Application as a self-learning service of classification of invoices submitted and payments received.


International business event AI Conference will be held on April 25 in Novotel Moscow City. More information about the conference and registration is available on the website.