An expert on digital technologies in the industry: metallurgy, oil and gas, and chemical sector.

Head of the process optimization using AI/ML technologies.

He has worked with 50+ various AI projects starting from a pre-sale to implementation and commercial servicing (including finance, retail, e-commerce, and other sectors).

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Head of robotic process automation at CROC. He is responsible for communication with key customers, building relations with new vendors, and search for innovative solutions.

Along with a team, he developed a smart first line chatbot for the technical support at M.Video- Eldorado Group.

He has been working at the company for over 17 years. Felix started his career as an automated data systems implementation specialist. Then, he moved to the position of an engineer at the Central Technical Support Service. Later, the specialist became a Head of staff training. Currently, he is a project technical manager.

Topic –  «User service robotization using artificial intelligence».

Croc’s experience has proven that up to 70-80% user queries such as data queries, granting access, etc. can be resolved without human interference. This problem is solved by a chatbot, integrated with different automation systems, that works 24/7 and turns to a person for help only in case of need. 

In his report, the speaker will tell about the successful realization of the project for the large Russian retailer.

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Interview

Andrey deals with the integration of machine learning and promotion of data-driven approach in the culture of Dodo Pizza. He graduated from the Higher School of Economics majoring in Big Data Systems, his knowledge of this field helped him to change his focus from developer team management to the development and implementation of artificial intelligence in software products.

Topic – «Machine learning: the path from the lack of understanding to investments».

The speaker will explain why a pizza chain needs ML: case study of Dodo Pizza;

- what happens after one realizes the necessity to implement ML: top 5 problems;

- the necessary minimum to launch a pilot project.

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Expert opinion

He has more than 10 years of experience in the retail sector. The expert studied applied mathematics at the Engineering Cybernetics Department of Moscow Institute of Steel and Alloys.    

Prior to SAP, Andrey Zhukov worked for the integrator of big data technology and artificial intelligence algorithms at Computing Centre RAS.

Topic – «Increase of retail customer’s average bill. What is more important: the process or a correctly selected ML algorithm?».

The speaker will talk about the influence of the complex of retail processes on the average purchase value in different formats.

He will give examples of AI use cases in areas that influence the average purchase value:

- streamlining of assortment;

- optimization of pricing and promotions;

- marketing and segmentation;

- forecasting and resupply.

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He has worked for AGAT Group since 2007.  

Anton Malov developed and integrated IT systems and HRM analytics as well as improved the quality of corporate services.

He led projects on optimizing staff in the financial settlement block using automation, integrating IT technologies into the sales maintenance process, and automating communications of internal divisions.      

Presentation - How do technologies allow to reduce expenses for extra staff and turn them into profit? Case study by AGAT Group.

The speaker will discuss:

- What processes should be automated?

- How do technologies allow to reduce expenses and turn them into profit?

- The role of automation in business growth in the context of shrinking market.

- What tools and resources can help to achieve good results?

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Until 2014 – Head of HR consulting at the major system integrator. 2014-2017 – Director of Staff Appraisal, Training, and Development Department, Rostelecom.

Since 2017, he has been Director of HRM Technologies and Analytics Department at Rostelecom. The expert is engaged in automation of staff management processes, development of HRM analytics and reporting as well as services for employees.

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The speaker is an author of educational programs, lecture courses, and seminars on big data, fintech, scoring models, blockchain, and cryptocurrencies.

Together with Interfax group, Ilya has been developing indexes and scoring models based on information resources of SPARK- Interfax.

Since 2018, he has been leading the research division called Interfax-LAB that deals with pilot methodologies and technologies in the field of scoring, machine learning, and artificial intelligence.

Topic - "New data for the automation of the managerial decision-making process".

In his report, the speaker will tell about:

- New data that we have access to in the second half of 2018.

- New data processing and recognition algorithms.

- Competition between data sources and algorithms of optimal choice.

- New factors for decision-making: labor productivity, combined tax and actionable burden.

- Examples of successful online monitoring of the dealer network, new methods for analyzing small business and audit of contractors.

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Marketer, entrepreneur, Head of Gedokorp Internet agency.

He promotes new technologies and voluntarily consults small and medium business.

Head of the startup center that owns a laboratory called ‘AI in medicine’.

The speaker helped Center’s projects get financing amounting to 100 million RUB in 2015 and 53.4 million RUB in 2018.

A member of the Russian Association of Pharmaceutical Marketing and Marketing Guild at the Russian Public Relations Association.

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Story of success

Entrepreneur. He helps small and medium businesses optimize and automate business processes. The speaker automated 100 enterprises, with 20 companies being under its current maintenance.

He helped the factory to cut annual expenditures by 3.3 million RUB due to the reduction of the number of manual operations during primary documentation preparations and wholesale/retail trade automation, consequently, due to the release of staff.         

Due to the replacement of inefficient accounting system, a restaurant could reduce the staff, make accounting transparent for both the chief accounting officer and the owner, stem meal losses, and fire dishonest employees. The result: costs are reduced by 2.5 million RUB per year.  

Topic - «Real automation. How small and medium businesses can get the most profit and avoid turnover of staff».  

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Interview

Conference moderator

Data-driven marketing expert. Founder of Customer Experience Laboratory. Has 10 years of experience in marketing, 5 years in data-driven marketing, 3 years in his own business, and 2 years in teaching data analysis to marketing specialists and top managers.   

Author and executive of more than 30 consulting projects on data analysis and process automation in chain retailing, public nutrition, IT startups, and e-commerce.

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Interview

Anton Melekhov is an expert in digital marketing and e-commerce. Previously, he worked at Gemius consultancy agency and managed online promotion at Independent Media publishing house. Today he holds the post of Country Manager at RTB House Russia that offers personalized retargeting services when advertisements are selected individually for each user.

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Interview

A web analytics expert. Regional Director CIS at OWOX.

He has a Google Analytics certification and is a partner of Yandex education program.

Former Head of Analytics Department at Adventum. He worked with high-profile clients in the field of telecoms, finance, real estate, and multichannel retail.

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Previously, Sergey worked at Sberbank, MTS, Skyeng. Besides, he participated in projects for integration solutions indented for law enforcement agencies and educational institutions.  

Topic - “How AI conducts video interviews. 6 stages”.

The speaker will tackle following issues:

- Collection of video feedbacks about goods and services;

- Assessment of NPS (customer loyalty parameter);

- Conduct of CustDev video (testing of the idea or prototype of the future product on potential consumers);

- Conduct of surveys (social; public opinion) with the collection of results;

- Auditions;

- Moderation of customers/contractors for B2B and marketplaces.

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Speaker has been working in the field of consultancy services and crisis management for 10 years.

In 2007, he opened the first in Belarus dealing center for trading at US exchanges NYSE and NASDAQ.

In 2015, he founded PR STORY, a company that develops products based on artificial intelligence, neural networks, and computer vision.  

In three years of operation, PR-STORY developed the first smart tablet for children called BADI and a tablet for media and MLM entrepreneurs called Business tablet.

Topic - “Artificial intelligence in our time. How to make money on innovations?”

Speaker will cover:

- The most promising investment directions;

- Investment activity in the innovations field;

- Business without competitors: a myth or reality?

- Neural networks and artificial intelligence: how to make money on innovations?

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Online marketing expert and advisor on ICO projects. He was engaged in marketing at such companies as Park Inn by Radisson and ADV Media Group.

The specialist is responsible for the promotion of various ICO projects: from gambling companies to blockchain-based platforms.

Topic - «Chatbots in business»

The speaker will share the cases of restaurant chain Chaihona and online school promotion via Telegram. 

He will also talk about promotion via WhatsApp as a new megatrend and service notifications, and chatbot builder.

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Specialist in machine vision. He has experience in solving problems related to:

- neural network prediction;

- computer vision: stereo;

- the construction of high-quality dense maps of disparities;

- generation of polygonal mesh;

- detection and recognition of logos on real-time video, recognition of faces, people by gait and image processing: neural network filtering of images.